Biography

Caroline Coelsch, Project Manager Online- and Mobile-Payment at EHI Retail Institute, deals with payment topics, developments and trends in the German E-commerce Market. Ms Coelsch is responsible for the annual EHI Online-Payment Study and the Online- and Mobile-Payment workshop for EHI members. She is part of the Payment Systems Research Department and has also gathered experience on payment topics at the Point of Sale (POS). Hence, at the World Banknote Summit 2018, she will report on the research of Card-Based Payment Systems focusing on developments and trends in this field.

About the company

EHI is a scientific institute of the retail industry. Its more than 800 members include international retail companies and their associations, manufacturers of consumer and capital goods, and various service providers. EHI cooperates with the most important international institutes and associations in this sector.

Presentation

Payment topics, developments & trends in the German retail sector

 

The presentation gives an overview of results based on the recent study “Kartengestützte Zahlungssysteme im deutschen Einzelhandel 2018” (Card- Based Payment Systems in German Retail Industry 2018) and will address the most important payment topics from the perspective of EHI Retail Institute. Questions that will be covered are: Which payment options are offered to customers at the POS? What are benefits and drawbacks of these options? Which role plays cash and what other types of payment methods evolve in the German market? Are cryptocurrencies a valid payment alternative or just a hype? What are expectations towards Instant Payments?